Ordering from Trees
Order from our online catalog. Enter your email address and ZIP code to enable ordering. Our secure check-out takes all major cards.
Three methods to build your order:
- Browse the catalog, and order from the Quick View box.
- Read individual pages, and order at the bottom.
- From a marked-up paper catalog, use our simple form to enter stock numbers; we’ll confirm the name and price.
To place an order by mail, please use the Trees 2019 order form from the center of our catalog, or download a copy.
We do not take fax or phone orders.
Adjustments: Once you click submit, we charge $10 for handling each time you adjust your order. You are welcome to place as many separate orders as you wish.
We assign available plant stock to all orders based on the sequence in which the orders are received.
After our final order deadline (March 1, 2019) we will offer any surplus for sale at our Tree Sale. Sometimes we have stock left over after the Tree Sale, but not after mid-May when we shut the Trees operation down completely and go home to plant.
Discounts & Deadlines
Volume Discounts: To encourage you to order early, and participate in a group order, we give discounts based on the total of your order (before shipping).
The volume discount deadline is Friday, January 11, 2019. Sorry, no volume discounts on later orders.
Discounts apply to orders shipped to one address only, and to pickup orders.
over $100 - 5% discount
over $300 - 10% discount
over $600 - 15% discount
over $1200 - 20% discount
The scionwood order deadline is February 15, 2019.
The final order deadline (except scionwood) is March 1, 2019.
Group orders: We take group orders online or by mail. Group coordinators and group members click here for info, including how to form a new group. Gather together early to earn a discount by mid-January.
We accept Visa, MasterCard, Discover and AmEx cards. Payment must accompany all orders. (Except, government agencies and non-profit organizations should call us at 207-426-9900 to set up your Purchase Order before you order.)
For mailed orders, we accept checks and money orders as well as cards.
We will charge your card when we receive your order. We will bill or refund you for any adjustments as each order is completed.
Orders shipped to Maine addresses and all pickup customers pay 5.5% sales tax. Because of the Supreme Court decision last June, we must collect local taxes in states that require us to do so. Farms and retailers: please send us a copy of your state resale certificate or farm exemption. Otherwise we must charge sales tax.
|Maine addresses and all pickups||Pay 5.5% sales tax on Adjusted Total|
|IA, MD||Pay your local tax rate on Adjusted Total|
|IL, IN, KY, MI, MN, NC, NJ, PA, RI, VT, WA, WI, WV||Pay your local tax rate on Adjusted Total plus Shipping|
2019 Shipping Schedule
We ship most orders via UPS over the course of about two weeks, beginning with warmer southern areas and moving northward. We plan to begin around March 25, and hope to finish around April 12.
If you require a specific ship date during our regular shipping time (3/25-4/12), we charge an additional $15 to cover our extra handling costs. We no longer offer later shipping.
Scionwood orders ship sometime around March 11, depending on weather and conditions. Only scionwood twigs and grafting rootstocks can be shipped at this time. Scionwood is only shipped in March.
We do not ship at other times of the year.
We strive to make our shipping charges fair, and it is a challenge. Packages with trees and shrubs are subject to expensive charges for oversized boxes and heavy weights. We have a category of small and light items that cost less to ship.
Regular UPS shipping charges to the continental US are a percentage of your adjusted total (after discounts, if any; before tax, if any) with a $22.50 minimum.
USPS Priority Mail shipping charges are for tree/shrub shipments to Alaska, and for anyone in the lower 48 who requires postal delivery, including PO Boxes.
Small & Light shipping rate to all states: All your stock numbers begin with L: perennials, bulbs, strawberries, rhubarb, hops, asparagus, scionwood, and more. If you order any other “non-L” items in addition to these, you must pay the regular shipping charges.
Pickup orders pay no shipping.
Fees for order changes ($10) and for specific shipping dates ($15) are additional.
Please note that we require a minimum subtotal of $50 for pickup orders. All smaller orders must be shipped.
Pick up your order during our annual Tree Sale at our Hinckley Road warehouse in Clinton, Maine. Even a large order can fit in a station wagon.
Friday and Saturday, April 26–27, are reserved for preorder customers. These dates are not publicized elsewhere other than in our catalog and in the reminder we send in April.
Friday and Saturday, May 3–4, our Tree Sale is open to the public (and these dates are widely publicized). Relax! Your order still is set aside for you.
Hours are 9am-3pm each day.
Early Pickup: If you don’t need or want to shop at our Tree Sale, you can pick up your order at our warehouse on Tuesday 4/23, Wednesday 4/24, or Thursday 4/25, from 9am-3pm each day. No shopping for additional plants means less fun but shorter lines. But our Seeds and Organic Growers Supply warehouses are open for shopping, as usual, on Tues-Thurs, 9am-3pm.
If you choose Pickup, and then later realize that you cannot make it, please call us on or before Friday, May 3, 2019. We will be happy to ship your order for the regular shipping charge.
If you fail to pick up your order, we’ll charge $15 handling plus the regular shipping charge to send you your order. Please don’t make us do this.
When dealing with live plants, we can never be completely certain that we can fill your order. If something becomes unavailable, our default mode is to substitute a similar variety because most people prefer a similar tree or plant to a refund. On the order form, if you indicate you don’t want any substitutions, we’ll send a refund.
If you order apples, please indicate whether you will accept the same varieties on similar rootstocks.
Still have questions? Call 207-426-9900 or send an email to firstname.lastname@example.org.