Ordering from Trees
to start or resume an order
Order from our online catalog. Enter your email address and ZIP Code to enable ordering. Our secure check-out takes all major cards.
Three methods to build your order:
- Browse the catalog, and order from the Quick View box.
- Read individual pages, and order at the bottom.
- From a marked-up paper catalog, use our simple form to enter stock numbers; we’ll confirm the name and price.
To place an order by mail, please use the Trees 2020 order form from the center of our catalog, or download a copy.
We do not take fax or phone orders.
Adjustments: Once you click submit, we charge $10 for handling each time you adjust your order. You are welcome to place as many separate orders as you wish.
We assign available plant stock to all orders based on the sequence in which the orders are received.
Discounts & Deadlines
Volume Discounts: To encourage you to order early, and participate in a group order, we give discounts based on the total of your order (before shipping).
The volume discount deadline is Friday, January 17, 2020. Sorry, no volume discounts on later orders.
Discounts apply to orders shipped to one address only, and to pickup orders.
over $100 - 5% discount
over $300 - 10% discount
over $600 - 15% discount
over $1200 - 20% discount
The scionwood order deadline is February 21, 2020.
The final order deadline (except scionwood) is March 6, 2020.
Group orders: We take group orders online or by mail. Group coordinators and group members click here for info, including how to form a new group. Gather together early to earn a discount by mid-January.
We accept Visa, MasterCard, Discover and AmEx cards. Payment must accompany all orders. (Except, government agencies and non-profit organizations should call us at 207-426-9900 to set up your Purchase Order before you order.)
For mailed orders, we accept checks and money orders as well as cards.
We will charge your card when we receive your order. We will bill or refund you for any adjustments as each order is completed.
Orders shipped to Maine addresses and all pickup customers pay 5.5% sales tax. Because of the Supreme Court decision in June 2018, we must collect local taxes in states that require us to do so. Farms and retailers: please send us a copy of your state resale certificate or farm exemption. Otherwise we must charge sales tax.
|Maine addresses and all pickups||Pay 5.5% sales tax on Adjusted Total|
|MD, VA||Pay your local tax rate on Adjusted Total|
|IL, IN, KY, MI, MN, NC, NJ, NY, PA, RI, VT, WI, WV||Pay your local tax rate on Adjusted Total plus Shipping|
2020 Shipping Schedule
We ship most orders via UPS over the course of about two weeks, beginning with warmer southern areas and moving northward. We plan to begin around March 30, and hope to finish around April 15.
If you require a specific ship date during our regular shipping time (3/30-4/15), we charge an additional $15 to cover our extra handling costs. We no longer offer later shipping.
Scionwood orders ship sometime around March 16, depending on weather and conditions. Only scionwood twigs and grafting rootstocks can be shipped at this time. Scionwood is only shipped in March.
We do not ship at other times of the year.
We strive to make our shipping charges fair, and it is a challenge. Packages with trees and shrubs are subject to expensive charges for oversized boxes and heavy weights. We have a category of small and light items that cost less to ship.
Regular UPS shipping charges to the continental US are a percentage of your adjusted total (after discounts, if any; before tax, if any) with a $22.50 minimum.
USPS Priority Mail shipping charges are for tree/shrub shipments to Alaska, and for anyone in the lower 48 who requires postal delivery, including PO Boxes.
Small & Light shipping rate to all states: All your stock numbers begin with L: perennials, bulbs, strawberries, rhubarb, hops, asparagus, scionwood, and more. If you order any other “non-L” items in addition to these, you must pay the regular shipping charges.
Pickup orders pay no shipping.
Fees for order changes ($10) and for specific shipping dates ($15) are additional.
When dealing with live plants, we can never be completely certain that we can fill your order. If something becomes unavailable, our default mode is to substitute a similar variety because most people prefer a similar tree or plant to a refund. On the order form, if you indicate you don’t want any substitutions, we’ll send a refund.
If you order apples, please indicate whether you will accept the same varieties on similar rootstocks.
Still have questions? Call 207-426-9900 or send an email to email@example.com.